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Complaints procedure

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Complaints procedure

Contact Details

If something’s not right, we’d like to know about it so we can see how to improve. If your experience with us hasn’t met your expectations, or if you’d like to make a complaint, please contact us at:

Our address is 41 Union Street, Aberdeen AB11 5BN

Lines open between 10 am and 3pm Monday to Friday except public holidays and training days

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